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Returns And Exchanges

RETURNS

Our policy lasts for 30 days. If 30 days has passed since your purchase, unfortunately we cannot process any refunds or exchanges.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Shipping costs and return shipping costs are not refundable if item is as described and has no defects.

We will refund shipping costs if an error from our part was made.

To process a refund, ship the item(s) back to us at 261 west 35th St. Suite 805, New York, NY, 10001 with your order number and a note stating you would like a refund and we will have that done for you asap!

Once your return is received, we will send you an email to notify that we have refunded your order.

If you haven’t received a refund within 5 business days after we receive your return, please contact us at sales@blackjackjewelry.com

EXCHANGES

After the 30 day return period has passed we replace items within one year if they are defective.

If you need to replace a item, send us an email to sales@blackjackjewelry.com with your order number and a picture of the damaged item.